Unless stated otherwise, we offer free standard shipping Australia wide for any purchases through our website. Estimated shipping time is between 5-10 business days.
If express or urgent orders are requested, a shipping fee may apply. Express delivery is not always available.
We will notify you if there are any unexpected delays with your order.
From time-to-time contact lens shortages may occur Australia wide, which can delay some contact lens orders. We will let you know if your order is affected and will usually offer you some free sample lenses while you wait for your order to arrive.
If you have ran out of contact lenses or broken your glasses and need some urgently, please call us on
02 4339 0900 or email info@adrenalineoptometry.com
Express orders may attract a small shipping fee. Express delivery may not always be available.
We offer free personal local delivery to clients in Terrigal, Wamberal, North Avoca, Erina, Avoca, Gosford, Forrester's Beach, Holgate, Matcham and Central Coast NSW suburbs on a case by case basis at our discretion.
Overseas shipping is assessed on a case by case basis and you will be given a quote for overseas shipping. Call us on +61 2 4339 0900 or email info@adrenalineoptometry.com for a quote.
SHIPPING T & C
BY ORDERING ONLINE, YOU ACKNOWLEDGE THAT THERE MAY BE A RISK THAT YOUR DELIVERY IS LOST IN TRANSIT OR FAILS THROUGH NO FAULT OF ADRENALINE OPTOMETRY. WE ARE NOT OBLIGED TO PROVIDE A REFUND OR REPLACEMENT WHERE DELIVERY HAS FAILED DUE TO YOU PROVIDING AN INCORRECT SHIPPING ADDRESS OR A TYPO IN YOUR ADDRESS WHEN YOU PLACED YOUR ORDER.WE ALSO BEAR NO RESPONSIBILITY FOR A REFUND OR REPLACEMENT IF THE COURIER/AUSTRLIA POST/STARTRACK/DHL/FEDEX OR OTHER COURIER HAS STATED THAT YOUR ORDER HAS BEEN DELIVERED/LEFT IN MAILBOX OR LEFT IN A SAFE PLACE, BUT IS SUBSEQUENTLY MISSING OR STOLEN. YOU ACKNOWLEDGE THAT ONLINE ORDERS CARRY A CERTAIN LEVEL OF UNCERTAINTY AND RISK FOR WHICH WE ARE NOT RESPONSIBLE. WHILE WE WILL TRY OUR BEST TO REMEDY THE SITUATION FOR YOU, ULTIMATE RESPONSIBILTY IS WITH THE CUSTOMER TO FOLLOW UP ANY DELIVERY FAILURES WITH THE RELEVANT COURIER.
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